After having had more than one bad experience with a company we used numerous times for airport transportation, I decided it was time to look for a new company. The reviews I read about Tuxedo couldn't have been more accurate. I appreciated the text messages when the driver, Denis, was 10 minutes out from arrival, then again 1 minute before upon both our airport arrival and departure from our hotel. I didn't have to worry whether or not a driver was actually on his/her way. Denis was very punctual on both trips, extremely professional and courteous. Overall, great customer service from beginning to end, excellent communication, and an A+ for Denis. I will definitely recommend Tuxedo to others and will absolutely use them on any return trips to Orlando.
Katie G, Public Relations Manager at Tuxedo Executive Car Service, responded to this review:
Dear Dianna, your personal transportation experience with TUXEDO reconfirms that we do our best not just to meet but to exceed the expectations of our clients. Thank you for your review! We appreciate the opportunity to provide you with premium private transfers between Orlando Airport MCO and Loews Portofino Bay. It is great that you were able to take advantage of everything TUXEDO’s luxury car service has to offer – from professionalism, punctuality, and courtesy of your chauffeur to efficient communication and excellent customer care. We are glad that we found each other and privileged to be recommended by you to future guests of Orlando. Thank you for traveling with us, and we look forward to taking care of your future transportation needs.