From Port Canaveral (Norwegian Cruise Line) to Orlando Airport MCO.
Angel, our driver, was incredible. Our flight could not land for an hour due to a thunderstorm. Then when we did finally land they could not get our luggage off the plane because of the lightning. The baggage area was packed with people. Angel had texted me to tell me that he was in baggage and what to expect. Told me to grab a bite to eat if we hadn't eaten because it was going to be a while. Then he notified me that are carousel number changed. In total, we were delayed about 2 hours and Angel never seemed bothered. He remained professional and had us relaxed with funny stories. He drove us to our destination even though it set his plans back by 2 hours. What a wonderful experience! Thank you, Angel.
Katie G, Public Relations Manager at Tuxedo Executive Limousine & Car Service, responded to this review:
Dear Kim, there is no better confirmation of our professional approach than such positive feedback from the valued customer like yourself. Thank you for acknowledging the performance of TUXEDO team and especially of your chauffeur Angel. It is a delight to hear that he impressed you so much with his friendliness and courtesy while welcoming you to Orlando at Orlando Airport MCO and taking care of your premium private transfer to Cocoa Beach. We can assure you that no flight delays nor other circumstances could stop our crew members from creating the best transportation experience. Thank you for recognizing our efforts in providing the most reliable and punctual black car service. Your words of appreciation are extremely important to us, and we look forward to sharing them with your chauffeur. The next time you visit Orlando or other cities where we are present, we hope to be your transportation of choice.