Review of TUXEDO's luxury car service from Orlando Airport MCO to Universal’s Loews Portofino Bay Hotel.
From Orlando International Airport MCO to Loews Portofino Bay Hotel;
From Loews Portofino Bay Hotel to Orlando International Airport MCO.
I thought we had done just about everything there was to do in Orlando, I couldn't be more wrong. Your pick-up and drop off service is fantastic. The ride was amazing, complete with choice of movie. But what sets you apart from everyone else, is your exceptional service! If all your drivers are half as nice as Angel, you have customer service second to none. Angel was so nice, so prompt, just a breath of fresh air. He came and picked us up early because he noticed traffic was bad. He was helpful, kind, and extremely friendly. I was literally blown away by the service! If I ever go again, no matter where I go in Orlando, this is on my list to use your service again! Thank you!
Katie G, Public Relations Manager at Tuxedo Executive Limousine & Car Service, responded to this review:
Dear Amie, thank you for your wonderful feedback regarding recent airport transfers between MCO and Universal’s Loews Portofino Bay. It is such a pleasure to hear how much you enjoyed the ride in our comfortable Mercedes Benz Sprinter van and the performance of your chauffeur Angel. As customers’ satisfaction is our highest priority, we are excited to learn that we did not fail to meet your needs and expectations. Your positive personal experience and confident decision to use TUXEDO for your future transportation needs speak volumes for the highest level of service we strive to provide. Thank you for recognizing your chauffeur’s professionalism, promptness, courtesy, and friendliness. Can't wait to share your words of appreciation with him. We are delighted to learn that we earned your loyalty, and we look forward to serving you in Orlando and in other cities where we are available.